This course gives you an in-depth knowledge of office setting and the role of an assistant. Candidate in this course learns about general topics like corporate organizational structure and relationships, workplace ethics and stress management, and client relationship management. Students learn typical office support tasks that include travel arrangements, calendar appointments, schedule management, call management, and reception duties. Also, this course introduces methods for maximizing use of the Internet to complete assigned tasks. Coursework begins with an overview of the structure of the Internet and how it functions.